Terms of use

Ghostmotion is operated by Enclave HK Limited. These terms cover the Ghostmotion website and iOS app, including workspace subscriptions and credit purchases.

The service

Ghostmotion creates and edits films from briefs, product URLs and reference material you provide. You must own or have the right to use the products and material you submit. The films it produces are yours to use.

Monthly workspace subscriptions

Each subscription funds one workspace and includes the monthly credits and standing storage quota shown on our pricing page and at checkout. Subscriptions renew monthly until cancelled. Workspace members share its credits and storage. The paying member manages the subscription; workspace owners and admins can buy eligible additional credits.

Subscription credits expire at the end of each billing cycle and do not roll over. They are used before permanent top-up credits. Credits cover the AI work needed to create and edit films. Video output, time and cost estimates are informational; actual usage depends on your request, its complexity and the services used. Revisions use additional credits.

Top-ups and automatic purchases

An active subscription is required to purchase additional credits. Top-up credits never expire and add no storage. Remaining permanent credits can still be spent after the subscription ends. The website offers preset packs and custom whole-dollar purchases; the iOS app offers the packs displayed in its purchase screen.

Stripe automatic top-ups are optional and require authorization to charge your saved payment method when your balance falls below the threshold you choose. You can turn them off in billing settings. Assisted top-ups on iOS require your confirmation of each Apple purchase and do not silently charge you.

Plan changes and cancellation

An upgrade starts a new billing cycle immediately with the full new monthly allowance, replacing the previous monthly allowance. The payment provider credits or refunds unused time on the old plan. A downgrade takes effect at the next renewal. Cancel renewal through the provider where your subscription started: Stripe on the website or Apple in App Store subscription settings. Cancellation keeps the plan active until the end of its current billing cycle.

Monthly credits and subscription storage entitlement end when the paid subscription ends. A failed renewal removes monthly credit access. Existing files are not automatically deleted; additional storage-consuming uploads are blocked when the workspace is full. You can delete files or select an eligible plan to make room.

Payment providers

Website payments are processed by Stripe. In-app purchases on iOS are processed by Apple. USD plan prices and included allowances are the same across both channels; the payment provider displays the final localized price and applicable taxes. Manage payment methods, receipts and refund requests through the provider that processed the purchase. A refunded or revoked purchase can remove the associated credits; refunded credits already used can leave an outstanding balance that must be funded before new work starts. These terms do not limit rights provided by applicable law.

Early access

The service is provided as-is during early access, without warranty. Capabilities described on this site reflect the product as it exists and as it is being built; timelines and features may change.

Acceptable use

Don't point the agent at products you don't have rights to, and don't use generated films to misrepresent a product's actual functionality.

Contact

hello@ghostmotion.ai